No Surprises Act

Balance Billing Protections

You are protected from “balance billing” (sometimes called surprise billing) in certain situations:

• Emergency Care
  If you receive emergency services at a hospital or emergency facility, you cannot be charged more than what you would pay with an in-network provider.

• Out-of-Network Care at In-Network Facilities
  This usually applies to hospital settings (like surgery, radiology, or anesthesia). Since BecomingTheWholeYou.com provides personal growth, coaching, and educational services not medical or hospital care, this does not apply to our services.

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Good Faith Estimates for Self-Pay or Uninsured Clients

If you are uninsured or choose to pay for coaching, courses, or programs out-of-pocket, you are entitled to a Good Faith Estimate (GFE) of expected costs before services begin.

• You can request a GFE at any time before enrolling in a program, course, or coaching session.

• We will provide your estimate in writing (email or electronic format) within the timeframes required by law.

• If your actual bill is $400 or more above your estimate, you may have the right to dispute the charge.

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Questions or Concerns?

If you believe you’ve been wrongly billed or want more information about your rights under the No Surprises Act:

• Federal Assistance: Contact the Centers for Medicare & Medicaid Services (CMS) at 1-800-MEDICARE or visit cms.gov/nosurprises.

• State Assistance (Texas Residents): Contact the Texas Department of Insurance, Consumer Help Line at 1-800-252-3439 or visit tdi.texas.gov (search “surprise billing”).

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At BecomingTheWholeYou.com, transparency matters. We are committed to making sure you know the cost of our programs and services upfront no surprises.